Frequently Asked Questions

Everything you need to know about working with us.

A dedicated team of API documentation specialists, not generalists. I oversee every project for quality and consistency. You get deep expertise and faster turnaround than a solo practitioner, without the overhead of a large agency.
Complex APIs are exactly what we specialize in. Healthcare APIs with HIPAA requirements, pharmacy logistics with real-time tracking, enterprise platforms with hundreds of endpoints. The more complex your API, the more value good documentation provides.
Minimal. About 2-4 hours in the first week for kickoff, then less than 1 hour per week reviewing drafts. We're here to eliminate the recurring time sink of answering the same questions, not create more work.
Whatever stack you're using: GitBook, Docusaurus, ReadMe, Mintlify, Swagger/OpenAPI, custom solutions. If you have existing docs, we'll audit them and either refactor or rebuild, whichever makes more sense.
You own everything. Docs are yours to maintain and update. Many clients continue on a retainer for ongoing updates; others hand off to internal teams. Either way, you get a handoff document explaining how to maintain everything.
50% deposit before starting. After the first major milestone, you review it. If it doesn't meet expectations, you walk away and keep the work at no further cost. This has never happened, but the guarantee exists because we're confident in what we deliver.
A 15-minute call where we explore your documentation challenges. You'll leave with the biggest gaps hurting developer experience, quick wins you could implement immediately, and a high-level roadmap. Actionable insights whether or not we work together.

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